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Refund policy

 

Returns and Exchanges

What is your return policy?

Please email us at support@supplementhunt.com for a return authorization and instructions from one of our customer service representatives prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. We do not allow any nutrition bars or the like (cookies, brownies, etc.) to be returned for credit. A return authorization must be given or we may refuse the package. A 10% restocking fee will be applied for returns. Please email the tracking number along with order number so we can also track the package back to the warehouse.

All digital downloads are FINAL SALE - non refundable, no exchanges.

No product returns will be accepted after 10 days upon delivery.


My product arrived damaged or has expired. What do I do?

If there is a problem with an item that you have purchased, please email customer support - support@supplementhunt.com within 24 hours of receiving your order. We will, at our option, exchange the product or issue a refund or store credit of the purchase price, minus any shipping, handling, or processing charges.


I'm not satisfied with my product. Can I return it?

Absolutely, please note you have 10 business days from when your order was delivered to contact customer support to get further instructions. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. A 10% restocking fee may be applied for returns.


How do I return a product?

To begin a returns process, please contact Customer Service by sending us an email at support@supplementhunt.com. Provide us your Name, Order Number, and let us know the reason for your return.

We will send you further instructions, including the address to send your product back to via registered mail. Once we receive your returned product, we will process your return promptly. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit.


When will I get my money back after a return?

We aim to process refunds back to your card within 2 to 5 business days of receipt of returned goods.

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